We create solutions to help Telecoms manage their customers more efficiently, with digital products that are intuitive and user-centric to increase digital conversion, and ultimately help the growth of user size and revenue. The dilemma facing telcos is that both consumers and businesses value connectivity more than ever. However, important financial and customer satisfaction indicators are low and declining, forcing telecoms to make difficult decisions about where to play and how to succeed. Multiple disruptive forces that will overturn the conventional integrated telecom model over the next ten years make that job even more challenging. Businesses will need to modify their operational models and strategies in order to respond appropriately. Companies will have to compete against specialised, purpose-built rivals in four different markets: infrastructure, services, platforms, and vertical solutions. Maintaining the status quo will no longer be an option. Telcoms will thus need to discard their previous practices and swiftly adjust to this new situation. Telecoms We work with telecoms clients and advise at the cross section of business and technology.