Restaurants & Hospitality
In the restaurant and hospitality industry, innovation has been accelerating, and with new market entrants and a more personalised approach to selling to consumers, shows no signs of slowing. Companies are being forced to rethink every aspect of their operations due to the rapid changes in customer behaviour and digital technologies. The standard for food quality, value, and convenience has increased thanks to new concepts and service models. Additionally, consumers now make time and financial investments with ever-rising expectations.
Restaurants & Hospitality
Next-generation technology is necessary for winning, as are carefully planned, customer-focused journeys that seamlessly combine the physical and digital experiences. Additionally, you need a smart footprint strategy supported by data-driven site selection and cutting-edge formats, targeted marketing campaigns that offer individualised messages, a compelling brand purpose, and fundamental values that encourage client loyalty.
Where we can help
Achieve new performance and shareholder return levels
Advise and develop a customised brand position that will promote long-term success
Strategic and tactical digital and technological planning to enhance the customer experience
Develop personalisation, menu innovation and redesign inc: - Marketing strategy - Digital strategy - Loyalty optimisation - Back-of-house automation and innovation and; - Methods for acquiring new and more loyal consumers
Accelerate growth through new business and operating models
Intimately understand new and existing consumers needs and values
Deliver end-to-end consumer and customer centric experiences
Aligning people and process with new business models and ways of working
Creating lean and agile supply chain and manufacturing operations
Leveraging strategic M&A and divestitures targeted to achieve scale
Enabling you to acquiring and reshape new and successful digital capabilities
Examples of our work in this space
JustEat
Delivering global scale for Just Eat Takeaway
Agile
Product development
Process optimisation
Enterprise technology
Product delivery
Wagamama
High growth strategies and tactics for customer retention and improved CX
Process optimisation
Product innovation
Product development
Enterprise technology
Meet some of our RADicals
Interested to learn about what we could do for your business?
Chose a date on the calendar to book in your free consultation with us. We are ready to bring your business to the next level.
Happy Clients
"I have been working with your CTO for the past couple of years and he’s really made the difference in my teams! I completely trust him. Collaborating with someone already familiar with the business makes my job a lot easier and quicker.\n"
"The proposal was different to other companies and the expertise was evident. I really enjoy working with the website front end team to find solutions and create new features. What I enjoyed the most is the ability to work as a team and great communication!\n"
"Radically Digital were an amazing company to work with. Their consultants were professional, creative and helped guide us through the entire design process. We're actually excited to work with them again in future!"
"Radically Digital love a challenge and bring unparalleled level of technical expertise to a project. They’re a real ‘roll up our sleeves and get it done’ kind of company."