Restaurants & Hospitality

In the restaurant and hospitality industry, innovation has been accelerating, and with new market entrants and a more personalised approach to selling to consumers, shows no signs of slowing. Companies are being forced to rethink every aspect of their operations due to the rapid changes in customer behaviour and digital technologies. The standard for food quality, value, and convenience has increased thanks to new concepts and service models. Additionally, consumers now make time and financial investments with ever-rising expectations.

Restaurants & Hospitality

Next-generation technology is necessary for winning, as are carefully planned, customer-focused journeys that seamlessly combine the physical and digital experiences. Additionally, you need a smart footprint strategy supported by data-driven site selection and cutting-edge formats, targeted marketing campaigns that offer individualised messages, a compelling brand purpose, and fundamental values that encourage client loyalty.

restaurant table image

Where we can help

Achieve new performance and shareholder return levels

Advise and develop a customised brand position that will promote long-term success

Strategic and tactical digital and technological planning to enhance the customer experience

Develop personalisation, menu innovation and redesign inc: - Marketing strategy - Digital strategy - Loyalty optimisation - Back-of-house automation and innovation and; - Methods for acquiring new and more loyal consumers

Accelerate growth through new business and operating models

Intimately understand new and existing consumers needs and values

Deliver end-to-end consumer and customer centric experiences

Aligning people and process with new business models and ways of working

Creating lean and agile supply chain and manufacturing operations

Leveraging strategic M&A and divestitures targeted to achieve scale

Enabling you to acquiring and reshape new and successful digital capabilities


Examples of our work in this space


Delivering global scale for Just Eat Takeaway


Product development

Process optimisation

Enterprise technology

Product delivery


High growth strategies and tactics for customer retention and improved CX

Process optimisation

Product innovation

Product development

Enterprise technology

Our people

Meet some of our RADicals

Sarmad Nasir

Software Engineering Consultant

Sarah Aucott

Agile Delivery Specialist

Sarah Wildmann

Product Consultant

Ralph Payne

Software Engineering Consultant

Marcelo Lourenco

Senior Software Engineering Consultant

Luiza Mshetsyan

Product Consultant

Book In a Call

Interested to learn about what we could do for your business?

Chose a date on the calendar to book in your free consultation with us. We are ready to bring your business to the next level.

Happy Clients

"I have been working with your CTO for the past couple of years and he’s really made the difference in my teams! I completely trust him. Collaborating with someone already familiar with the business makes my job a lot easier and quicker.\n"

Rosario G
Software Engineering Manager at OVO Energy

"The proposal was different to other companies and the expertise was evident. I really enjoy working with the website front end team to find solutions and create new features. What I enjoyed the most is the ability to work as a team and great communication!\n"

Product Owner at Community Fibre

"Radically Digital were an amazing company to work with. Their consultants were professional, creative and helped guide us through the entire design process. We're actually excited to work with them again in future!"

CEO at TwoTwentyThree

"Radically Digital love a challenge and bring unparalleled level of technical expertise to a project. They’re a real ‘roll up our sleeves and get it done’ kind of company."

Samuel G
Company Director